Where can I collect my pre-booked glow sticks?

You can collect pre-booked merchandise from the main entrance to Shuttleworth in Lights via our Visitor Centre.

Related FAQs

For events you’ll need to use our Alder Drive entrance (SG18 9DT ///forks.extension.drums) or follow event signage.

You’ll be sent a pre-visit email ahead of the event with a route map.

The route is generally accessible for all, but please bear in mind this is an evening walk around a Grade II* historic venue, grounds and gardens with many level changes. Some areas may not be accessible for wheelchair and mobility scooters, please ask a member of the team for alternative routes.

The Runway Café is free to access and offers a fantastic variety of locally sourced food and drink.

We prefer cashless payments and accept all major debit and credit cards, and mobile payments. We can accept cash when no alternative is available but cannot guarantee that change will be provided.

We welcome well-behaved dogs on Fridays Only. All dogs must be on a lead, and all owners must dispose of pet waste appropriately. Dogs are not permitted indoors in the Visitor Centre, Hangars, the main Runway Café area, Swiss Garden or Shuttleworth House.

Service dogs are permitted across the entirety of the site.

We ask that you only smoke/vape in designated areas of the site.

Baby changing facilities are available across the site including our Visitor Centre and Hangar toilets.

House openings are listed on each of our air show and event pages. These are subject to change/cancellation until six weeks prior to the event.

We have an active airfield. To fly in you’ll need to PPR. You’ll find more information on our Flying in & PPR page.

We offer a range of accommodation on site: Camping, 15 en-suite rooms in our Garden Suite, and The Flat at Shuttleworth House. You can find out more here.

The following items are prohibited from site: